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GOGUEST

CMS

Centralize data and improve reservation and access management, personalize service, and increase revenue with intelligent promotions and notifications.

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Access management

Access and key configuration with bracelets and digital keys

Offer guests digital access to specific areas of the hotel according to their package, improving convenience and security by replacing physical keys.

  • Digital key
  • Bracelet key
Access Management
Spending limits and payment options

Efficient balance management and control

Allows setting spending limits for different guests, optimizing balance management and avoiding excesses.

  • Create different currencies and tokens for guests
  • Set limits for each type of guest and by categories
  • Recharge the guest’s account so they can make payments with the bracelet
CMS
Reports and logs

Make informed decisions thanks to precise tracking

Logs and reports allow the hotel to have a complete view and review operations in detail such as reservations, charges, internal notes, etc.

CMS
Analytics

Powerful tool to collect, process, and analyze key data

Analyze booking patterns, service preferences, and spending habits to personalize offers and improve customer experience. Monitor revenue, expenses, and profit margins, providing accurate data to adjust pricing and promotion strategies.

  • Room service payment
  • Checkout payment from the app
  • Activity payment
CMS
Virtual concierge and communication

All guest communication in one place

Centralize all guest communication, integrating automatic and manual channels, allowing total real-time control, optimizing service, reducing response times, and improving customer experience.

  • Two-way chat
  • AI chat
  • WhatsApp
  • SMS
  • Email
  • Push notifications
Virtual AI Concierge

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