Significantly improves guest satisfaction and optimizes hotel resource usage.
Enhances guest care by 35% through faster issue resolution and increased satisfaction.
Virtual concierge
Improves customer experience with quick and personalized attention.
Optimizes resource usage, increasing your revenue and freeing your team to focus on providing exceptional service. It’s the tool you need to transform your hotel and make it more competitive!
- Reduces staff workload.
- Guests can make reservations via AI chat.
- Provides instant responses.
Greater comfort and speed for the guest.
Increases operational efficiency.
The AI assistant handles frequent and routine queries, freeing staff to focus on more complex and personalized tasks.
Optimizes response times.
The system quickly responds to common questions and manages multiple conversations simultaneously, speeding up response times.
Two-way chat
Direct and efficient communication with WhatsApp.
Allows quick and efficient responses to guest queries, offering more direct and personalized interactions with automatic responses or virtual assistants that streamline common queries, optimizing hotel time and resources.
Connect with your guests
Automatic responses with multilingual chat.
Enables smooth communication by offering automatic responses in the guest’s language, while the operator can respond in their native language.
24/7 support.
Provides constant assistance in different languages, ensuring guests receive help at any time of the day or night.
CMS
Centralization of conversations on a single platform.
From the Goguest CMS, operators can access guest conversations. Allows assignment and management of notifications by teams, roles, or specific users.
Reporting system.
Comprehensive tool for improved communication tracking and analysis, enhancing efficiency and knowledge.
