Unforgettable guest experiences with our cutting-edge guest app!
Increase
Spending
Front Desk
Efficiency
Reduce
Fraud &
Chargebacks
Cut Down on
Staff Costs
Our clients
Welcoming Hard Rock Hotel Riviera Maya to our hotel family was undoubtedly something to remember because beyond expanding our roster, it improves us in the best ways and, no less, with the addition of one more hotel from one of the most iconic hotel chains such as Hard Rock.
The stunning Krystal Cancun from Grupo hotelero Santa Fe, chose Goguest to improve their internal operations, achieve a higher level of control and enable a better guest experience with our Goguest App. In this project we work together and with the integration with TCA Software solution.
Margaritaville Riviera Maya from Karisma Hotels & Resorts opened its doors in July 2020 and quickly became an exciting project for us. We had the opportunity to create a custom payment system tailored to their specific needs, which has been a key factor in their continued success year after year.
Boost your marketing efforts
and captivate your audience!
Supercharge revenue
Efficient communication
Unleash the power of tailored promotions with our AI-driven tool, fueled by ChatGPT. Supercharge your per-guest revenue by over 40% with our cutting-edge upselling module.
Delight your guest with
timely updates through
our advanced notification module.
Reduce workload
Save time
Optimized communication
Send exclusive promotions and tailored offers that resonate with their specific interests. Elevate your guest experience with personalised communication.
Ensure your guests effortlessly discover
and book all your services.
Optimal guest experience
Reduce human errors
Relish a truly delightful experience and let your guest manage their stay at its fullest, ensuring that guests have access to services and the latest details about amenities, events, or changes in services.
Activity agenda & reservation
Let your guests enjoy the convenience, maximize their time, and make the most of their stay by allowing them to explore all the activities that takes place in your hotel at a glance.
Our new interface allows guest to book with just 3 clicks. Navigating and searching for activities and tours is easier than ever, fast, and intuitive.
Room & Pool delivery
Simplify the way the guest orders and makes payments in a more efficient and convenient way. Provides real-time updates on the order status. Guest receives orders where in the room or hammock in the pool or the beach.
Book a table
Empower your guests to effortlessly book a table at any of your restaurants at their convenience, minimizing errors and enhancing their overall dining experience
Make sure key information is easily accessible
and visible for our guests
Showcase your services
Guests can effortlessly access essential information like check-in/check-out details, hotel directories, maps, rules, and airport transportation options, enhancing their overall experience.
Boost customer satisfaction and bring them back to your hotel
for another remarkable experience
Guest Loyalty
Data-Driven Decision Making
Stay in the know! If any guest isn’t having the best experience, take swift action to turn it into a 5-star stay with our survey & analysis module. Addressing feedback positively can build guest loyalty.
Seamless integrations
with your management systems
PMS
POS
Access Control
Looking for help?
Here are our most frecuently asked questions
What are the key benefits of Goguest’s software and guest app?
- You’ll enhance guest satisfaction by understanding preferences and requirements.
- Boost revenue streams through targeted upselling and promotional offers delivered directly to guests’ mobile devices during their stay.
- Facilitate seamless communication between guests and hotel staff, allowing for quick response to requests, inquiries, or concerns.
- Optimize operational workflows with features like digital concierge services, and instant communication, resulting in improved efficiency.
Can I apply this solution across multiple hotels?
Yes, you can use the APP across multiple hotels. You can either use the same design or even create separate designs and still control everything from within the same configuration tool. However if you’d like to have individual configurations and designs for each one of the hotels we’d charge you for each individual app.
Does your solution require updates or replacements of my software or hardware?
No, there’s no need to replace any software. Our Goguest APP can work in standalone mode or interface with your existing POS and PMS software. It also enables you to embed other tools that you might already have available such as a SPA booking software or Restaurant reservation system.
Book your Demo and get started with your hotel’s digital transformation
Find out everything Goguest can do for your hotel or resort
